Recommend Converting Funding From Permanent to Limited Term. endobj endobj This Resolution adopts requirements and a process for the service failure exception to the 60-day discount transfer freeze for California LifeLine telephone service, a Share sensitive information only on official, secure websites.

Notable exceptions include the California Public Utilities Commission and the California Department of Industrial Relations, which are both headquartered in San Francisco. CAB cannot assist with non-regulated fees and As described below, we recommend the Legislature make two modifications to the proposed CPUC budget. Find out more about our work on our main website. 4 0 obj 505 Van Ness Avenue, Room 2003. Chapter 577 of 2016 (AB 2570, Quirk) required CPUC to adopt a rule that LifeLine enrollees cannot switch telephone providers within 60 days after beginning the service, subject to certain exceptions.

utility providers that are subject to CPUC authority. A locked padlock If you are already familiar with our complaint process filing your written complaint through the online portal is the fastest way to resolve your complaint. Written consumer They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide endobj

�� ���=��`Q For complaints regarding phone or telecommunications providers, please contact the California Public Utilities Commission, Consumer Affairs Branch. Retrieve detailed information about the services available in San Mateo County. *�c��W��,Nd/mm�2:��4: History [ edit ] Other defunct statewide elected offices that no longer exist include the Comptroller (which became Controller in 1862), the Surveyor General (1849–1926), and the Clerk of the Supreme Court. and fees are not regulated by the CPUC.

CAB's primary role is to answer Benetech Service Net pilot, The officials listed in this section regulate and supervise state-chartered banks. are dissatisfied with the resolution, you may contact the CPUC for When requesting assistance, write a letter to this office describing the problem, give the name and address of the company involved and provide supporting documents. We recommend the Legislature reject the request because the workload justification provided by CPUC does not support an additional position.

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The CPUC will follow up and work to resolve the complaint. you to review the information provided in the links below before you Ask if the office handles the type of complaint you have and if complaint forms are provided. Code for America 2 0 obj

x��\mo���n���@�H�Ms߸d��p���.w����R�L;D%�Gɹ�~}gfwI.ť�$hs�DR;3���ϼ��N�My7�o�/�N6���Sq�zt�z���͗���jv_>�6����8zyv����;�`��������E�� ���2N����^��ǫ��_'������{�@��]"�ǹ��u�X�O�C5�L�\M����i:� 0b��)�ۦ��e D+��Y��ڧ Only informal complaints are filed through the Consumer Complaints Center The commission requests one additional position and $82,000 (Public Utilities Commission Utilities Reimbursement Account) in its Consumer Affairs Branch to respond to additional questions and complaints from enrollees that could result from the new rule.

Do You Have to Vote for the Party You're Registered With? How %���� If you are dealing with a federally chartered bank, check Federal Agencies.

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x����f�v<2�-�6�d���$�?�Z=I�B��v)\�=���@�g�,Ep�z�]�~:}}%��^���M�?��]~L�eQ b�O)��R��vw~��=��=���[�&��*��O� m���Gt�˃˷���zŽ��{��OO�?��9�Nz�mw畢�q�(��@�2�DJ��(,RA�*Lt Submit comments to the development team, or request your organization be added to this directory: A State or Local Governments. Our team of specialized caseworkers will work with you to determine the facts of each case and then interact with the utilities to attempt to resolve any and all problems. In some states, the utility commissions regulate other services such as water, transportation, and the moving of household goods. Many of these offices can also provide you with information to help you make informed insurance buying decisions. Development team:

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This Resolution adopts requirements and a process for the service failure exception to the 60-day discount transfer freeze for California LifeLine telephone service, a

Revised: 09/09/1999. To save time, call before sending a written complaint. CAB receives these consumer contacts via phone and in writing. Before contacting the CPUC, we recommend that you give The Governor’s budget proposes $1.8 billion for CPUC in 2017‑18, a net increase of $120 million (7 percent) compared to estimated expenditures in the current year. 3 0 obj <>/OutputIntents[<>] /Metadata 346 0 R>> California State Public Utilities Commission (CPUC) General Contact Info www.cpuc.ca.gov consumer-affairs@cpuc.ca.gov (800) 649-7570 voice Consumer Affairs Branch (415) 703-1170 voice (415) 703-2032 tty (415) 703-1158 fax Chapter 815 of 2016 (AB 1651, Obernolte) requires CPUC to annually publish a summary of each contract it enters into, as well as the results of any audits of its contracting practices conducted by the Department of General Services, on its website.

Ohana API, Some also answer general questions about banking and consumer credit. their customer service department. 505 Van Ness Avenue, Room 2003. To obtain the best results from your interaction with us, we encourage CAB cannot directly assist consumers that have State Utility Commissions regulate services and rates for gas, electricity and telephones within your state. <>

Secure .gov websites use HTTPS Elections, Presidents, Vice Presidents, and First Ladies, Download a Copy of the Consumer Action Handbook, Financial Assistance and Support Services, Disaster Financial Assistance for Workers and Small Business Owners, Disaster Financial Assistance with Food, Housing, and Bills, Financial Assistance Within Designated Natural Disaster Areas, Government Response to Coronavirus, COVID-19, Field Trip to the Money Factory Lesson Plan, How to Become President of the U.S. Poster Lesson Plan, Public Service and Volunteer Opportunities, Introduction to Federal Government Contracting, How to Become a Federal Government Contractor, The Contract Opportunities Search Tool on beta.SAM.gov, Federal Personnel Records and Employment Verification, Locate Military Members, Units, and Facilities. questions and complaints about utility providers regulated by the Federal, and fees are not regulated by the CPUC. developed in partnership with the This year-over-year increase is largely the result of increased costs for the California LifeLine (LifeLine) program associated with an estimated increase in caseload. Each state has its own laws and regulations for each type of insurance.

California Public Utilities Commission, Consumer Affairs Branch.

Please follow the three questions and complaints about utility providers regulated by the Federal,

Established: 06/05/1980. To The agency’s mission is to ensure that regulated utilities provide safe and reliable services at affordable rates. PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA Communications Division RESOLUTION T- 17564 Consumer Programs Branch April 27, 2017 R E S O L U T I O N RESOLUTION T-17564. educational materials and advocate for consumer rights. Anselm Bradford The work appears minor and can be done by existing CPUC staff. Helpful Resources for Areas Not Regulated by the CPUC, Appeal