I shouldn't have to either. I will have him try on another device and report back. Honestly, I've had mine for over a year (wired version) and have been experiencing this same problem. Update: Even though it seemed like it was app-wide, we actually determined that Discord was the main culprit in this case. New comments cannot be posted and votes cannot be cast. I have the same headset, and have never had this issue. I'm not sure what it actually changed, since settings looked mine and slider was maxed before using this button, but whatever it did, it worked for him. I had him confirm that his Windows levels, and within applications/games that his input volume is maxed. That doesn't feel right to me, and I'm wondering if he just has a bad headset, or if there's some software issue that I don't happen to have. Or if you would like assistance from a Corsair staff member on your product, you can check our knowledge base and submit tickets using our Customer Support Portal: https://support.corsair.com/. I can hear him in Discord at a barely adequate level if I turn him up manually to 200% on my end. Also checked iCue to confirm that is maxed out as well. The Virtuoso headsets do not have integrated memory, so you can't save iCUE presets. Sometimes the headset will appear twice in iCue and will have a (1) next to its name. If this continues, I'm just going to have to cut my losses and buy a new headset. Also, has your cousin's friend tried the headset on a different device? The interesting thing is that my another friend just purchased the same headset as well, and does not have low input volume issues either.... Anyways, since I feel somewhat responsible since I recommended the headset, and because he's young and I'm just trying to help him out, can someone point me in the right direction for how to direct him? Product Support. Googling around, all I could find as a possible solution was downloading third party software to boost the microphone further. It's the wirelss Void Pro RGB. [Support] Corsair Void Pro EXTREMELY quiet mic input. A few things about the corsair Virtuoso. Using the "reset all voice settings" button seemed to work. Community Help. Microphone Troubleshooting If your microphone output is too quiet or has poor sound quality, try the following: From the desktop, right-click your taskbar’s Speaker icon and choose Sounds; Click the Recording Tab and right-click on the Corsair Device and choose Properties; Click the Advanced Tab and select the drop down list to choose (DVD Quality) Email. Which model of the Void Pro do you have? I'm not sure what it actually changed, since settings looked mine and slider was maxed before using this button, but whatever it did, it worked for him. Using the "reset all voice settings" button seemed to work. Mike would drop my mic to 40% all the time till I turned that option off. A subreddit to show off your Corsair build, discuss new releases and find Corsair related news! The ear cup dimensions are: Outer diameter is ~96mm (3.78”) Ear cup depth is ~25mm (0.98”) Are the ear cups replaceable? Press question mark to learn the rest of the keyboard shortcuts.

If you have any programs open before enabling your headset, Windows will frequently default their sound settings to whatever you’ve previously set. Recently purchased the corsair virtuoso. It's unlikely that's helpful if you are having non-Discord issues, but hope you can figure it out! Are there additional fixes that can be attempted? Many common questions and answers can be found on the Corsair Support FAQ: https://www.corsair.com/ww/en/FAQs. Please contact the moderators of this subreddit if you have any questions or concerns. I won't do any pvp either, because there's no time to type in a bg. Edit: It's been like this since I got it. Did you look at the mic options and disable apps taking control of the volume? Loving it so far but, I have been having a few "issues" with it, also got some questions. I'm trying to help my younger cousin's friend with a microphone issue. What are the dimensions of the headset ear cups? I can hear him in Discord at a barely adequate level if I turn him up manually to 200% on my end. I am a bot, and this action was performed automatically. If your Corsair Void microphone is not working, the first thing you want to check is whether you’ve allowed the app you’re using the mic on access to microphone. No, it is not muted, just super quiet. His input is extremely quiet - hardly audible in all games/apps from trying a few things out.

Broadcast-grade detachable microphone. If it's the Void Pro Surround with the Analog to USB adapter, double check that the mute on the earcup is not engaged. Here’s how to do it: 1) On your keyboard, press the Windows logo key and type microphone, then click on Microphone privacy settings. Even though it seemed like it was app-wide, we actually determined that Discord was the main culprit in this case. Order Number. Should he just return it? Press J to jump to the feed. His input is extremely quiet - hardly audible in all games/apps from trying a few things out. Sounds like you did a good amount of the troubleshooting. Have you found any solution that works? Example here: https://prnt.sc/qo9q96. Start an RMA? Not sure why? If Windows does not automatically set your Corsair audio device to output sound by default, you can use your Windows taskbar to enable it for use. No matter what settings I use, how much I try to boost it through windows or in-game settings, no one can hear me unless the mic is literally against my lips. None of my friends can hear when we game together, and it's a bit annoying when pugging missions or quests in games, and I have to type to my party members. I have the same headset, and have never had this issue. I have the same headset. The high-bandwidth omni-directional microphone of the VIRTUOSO RGB Wireless provides wide dynamic range and superb vocal clarity rivaling that of standalone microphones, fully detachable with an RGB LED ring to indicate live or mute status. I wear lip balm a lot (also am a woman), so obviously I don't want to do that. I'm trying to help my younger cousin's friend with a microphone issue.