Meanwhile, some users started receiving system notifications asking them to re-register their facial data again, despite the face unlock feature working fine.
However, face unlock on the Pixel 4 is not as secure as Face ID and as it works even when one is asleep. Google's initial remedy for these affected users was to do two things -- delete and re-enroll face data, or factory reset.

The affected Pixel 4 users reported about the issue on multiple platforms. https://www.express.co.uk/.../Google-Pixel-4-bug-break-face-unlock-feature If you're with the new user: Tap Set up now. The first sign that something is amiss comes via the receipt of a message to the user telling him to re-enroll his face with the feature or else Face Unlock … Google Chrome’s latest update will make browsing the web less annoying, World’s cheapest 5G phone has another major advantage over Galaxy S10, Some Pixel 4 users are reporting the device’s face unlocking has stopped working completely, The bug only seems to be affecting a small number of Pixel 4 units, face unlocking has also been controversial, Android update: Three ways Google made your smartphone more useful, Google Home is taking the fight to the Amazon Echo with these features, Samsung’s Motorola Razr rival could be less powerful than fans hoped. Others are reportedly receiving an error message reading “can’t verify face. “After re-enrolling, I keep getting the error message ‘Can't verify face. Update user. order back issues and use the historic Daily Express Any biometric logins immediately fail.

Try again’ every time. “I get ‘Can't verify face. As noted by Android Police, some owners appeared to complain of the bug following the release of a recent Google security update. This story has been published from a wire agency feed without modifications to the text. Copyright © HT Digital Streams Limited All rights reserved. Although the issue only seems to be affecting a small number of Pixel 4’s (Express.co.uk’s unit is still working fine), a number of users have posted online about the bug. Google Android Misc. Hardware not available” when attempting to unlock their device. Use Pixel 4 Face Unlock in any app Face Unlock is malfunctioning for some Pixel 4 users after latest OTA. Several Pixel 4 users have posted on the Pixel support site and Reddit how the Face Unlock feature just broke on their handset. If you can't find … Then unlock your screen to set up the Google Account and other details. It’s currently unclear what has caused the issue for the limited amount of Pixel 4 owners. Plus, it’s also been very hit or miss with Android security updates from Google – Express.co.uk’s unit never received the November 2019 patch for instance. Post your comment; Comments (11) Ricky 10 January 2020. What's strange is that I'm able to add face data in completely darkness (it knows which way I'm turning my face) and motion sense gestures still work normal. Only the headline has been changed. The Pixel 4 face unlock setup includes an IR blaster and flood illuminator — a setup that’s similar to Face ID found on the iPhone 11. Try again’ flashing on the lock screen. newspaper archive. The next time you switch to this user, they can set up the Google Account and other details. Some users are reporting the device’s face unlocking has stopped working completely and – in some cases – is completely irredeemable. It’s been a rough ride for the Google Pixel 4 since it launched back in October. A limited number of Pixel 4 owners claimed they were able to fix the issue by restarting their device multiple times. See today's front and back pages, download the newspaper, Google's Pixel 4 smartphones have run into another face unlock-related issue. If the new user isn't there: Tap Not now. In some cases, the face unlock system stopped working after installing the January OTA update. In some cases, the face unlock system stopped working after installing the January OTA update. It'll just take a moment. Click here to read the Mint ePapermint is now on Telegram. It’s currently unclear when or if Google will release an update for affected Pixel 4 handsets.

The affected Pixel 4 users reported about the issue on multiple platforms. Home of the Daily and Sunday Express. The Pixel 4 root and Xposed communities have worked to create mods that open Motion Sense to all and bring Face Unlock to more apps. One user said that re-enrolling their face didn’t fix the issue and others have resorted to a factory reset to limited avail. Tap System Advanced Multiple users. That said, there seems to be no sure-fire fix for the problem at the time of writing. A Pixel 4 user took to Reddit and explained: “After multiple reboots it finally worked. Another wrote: “I’ve had a Pixel 4 XL since launch and just did a fresh install of the December update. Open your device's Settings app. San Francisco, Jan 10 (IANS) The face unlock feature on Google Pixel 4 has been malfunctioning for some users as they found themselves unable to log in to the smartphone after the January over the air (OTA) patch. Face unlock is arguably the Pixel 4's best new feature. Any ideas?”. I would recommend downloading hedge camera and double checking the IR camera is definitely working, following this reboot and try again.”. Google's initial remedy for these affected users was to do two things -- delete and re-enroll face data, or factory reset, The affected Pixel 4 users reported about the issue on multiple platforms. Seemed to work fine a few times after I saw that message but decided to re-enroll. The Pixel 4 controversy doesn’t end there though. I've tried deleting face data and setting it up again and numerous reboots.
Given that I was setting up lots of things, …

The authentication system works incredibly well (this new bug aside) and is the only way of gaining access to the device bar using a traditional PIN or pattern passcode.

The latest bad news to hit the phones has to do with the secure facial recognition system known as Face Unlock. This time, the feature is not working at all for some Pixel 4 and 4 XL users… I got through the Face Unlock setup, where everything behaved pretty well, and it was all smooth and quick and nice.. until this morning. Unfortunately, for many of those affected, neither remedy helped -- though a small number reported that a factory reset fixed their issue. Some of the users are not even able to delete stored face data in Settings. I noticed it first with 1Password, but everything else on the phone that used it stopped working too. You are now subscribed to our newsletters. [via AndroidPolice]