These two workbooks go deep in a few value stream mapping examples. Lean Lexicon—A Graphical Glossary for Lean Thinkers, Chet Marchwinski and John Shook, The Lean Enterprise Institute, USA, 2003. I have never met a “VSM nazi” who rejects any symbol that is not part of the standard suite. I also can’t go into the differences between a VSM of production processes and one of office work (and how to make them coexist in the same map). For God’s sake, my observations above should not be taken as my being anti-value stream mapping!

<> Achieving operational excellence in the financial sector, Four steps to implementing CI from a standing start, Smart strategies to build capability in OPEX, Strategic planning utilizing quality improvement tools, Six unwritten rules to create sustainable profitability. Ask a service Lean expert and he will tell you. As an example, let’s imagine an automobile factory receives orders for new cars and needs raw materials to produce them. Reach Process Excellence professionals through cost-effective marketing opportunities to deliver your message, position yourself as a thought leader, and introduce new products, techniques and strategies to the market. President, China Manufacturing Consultants. Family-Run Production Management in China Needs to Change, © CMC China Manufacturing Consultants 2020, Learning From Value Stream Mapping Examples, Manufacturing Management Advisory Services, http://www.conceptdraw.com/How-To-Guide/picture/VSM-symbols.png, The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Sending POs to suppliers for the materials, Cycle time (how many seconds it takes to process 1 piece), Changeover time (how many seconds it takes between the end of processing one 1 product type to the first good processing of another product type), Uptime (what percentage of the time is the process up and running?). ��#idkl��Cz����=�K79ԯ7 It has many things to offer and just not waste identification. In service contexts, sometimes it can be quite arduous and requires a good understanding of business processes and their complexities. If you have space on your map and if you think it is desirable, add extra information. %���� One of the downside of VSM conventions is the number of symbols to learn. Most common value stream mapping symbols One of the downside of VSM conventions is the number of symbols to learn. © 2020 All rights reserved. Sign in Here or Forgot Password Lean as a concept is new to many service companies. several products share the same steps), if applicable. Reference: Value stream mapping originated in the enterprise manufacturing industry.

You have the right to object. So when should you use value stream mapping? Was this useful? I have observed service organizations embarking on Lean implementation to invariably use value stream mapping.

Virtual Event, 19 - 20 October, 2020 Have you got other tips to share? Insight and Inspiration for Process Professionals. Use value stream mapping as a strategic tool and do not squander its power on tactical work. Its purpose is to show where some of the waste lies in the systems… and to plan for changes that will result in improvements to the whole system (not to only one specific process). → It is an improvement tool that is visualizing the entire operation of manufacturing or service representing both material and information flow. 11:00 AM - 12:00 PM EST. What is Value Stream Mapping?

Online. You want to visualize the steps of a process… ideally through the whole supply chain. For example you will need to count what is in inventory (waiting for processing), unless your company has an accurate MRP system. It is too easy to get bogged down in the specific conventions of value stream mapping symbols (which are not always intuitive and, for some of them, take a long time to draw). VSM is a paper and pencil based method that focuses on the current state of a process, makes all value and non-value added activities visible, and proposes a lean future state. Are Manufacturing Consultants Worth the Money? 10 years experience in China. Unfortunately this is often not seen by organizations that are dependent on consultants/individuals who have yet honed in the whys and hows of Lean tools. M. Rother and J.

The company uses value stream mapping to outline the steps required to produce a new car. We respect your privacy, by clicking 'Subscribe' you will receive our e-newsletter, including information on Podcasts, Webinars, event discounts, 17 0 obj >>> DOWNLOAD Case Study: Automotive Factory Turnaround <<<. Defining Value Stream, Value Stream Mapping, and Value Stream Map For manufacturing environments (restricted to production activities). Free to attend ONLINE event for industry leaders, 19 - 20 October, 2020 I am mentioning the definitions as mentioned in Lean Lexicon (edited by Chet Marcwinski et al, Jan 2003) and their service interpretation: Value stream mapping (VSM), one of the methods of LT, is the most suitable method that can be used in the first step. }���?����}�U��#պ��o��n�l �n��?\?y����_��~�7��2�|k8u�mެ��z���Y$X��FO�e����,�w��KeEU��9W��Ҽ�>{�\s��sm�����k�z���0oʝ5�֪ r��p �E�p�+"�d �����aHN���'�2���{�[U�})�gf���lf���z̯&���8��]��W�ɯ��ep��T2��Y��>������E��j�.����&QV�v���$�N��!m��2B�����r8�ՔC�6��*h5�� �m�7�yI?�b;����:7���֍ 9:00 AM – 12:00 PM AEST | Free to Attend, 27 - 28 October, 2020 Getting a bird’s eye view of what happens in the entire supply chain is a good first step before delving deep into a VSM. endobj How To Get Your Manufacturing Automation Timeline Right. Online Event, November 02 - 04, 2020 2.3. For all tactical work I can guarantee a good value contribution analysis will get you good results. your personal data click here. Shook, Learning to See: Value Stream Mapping to Create Value and Eliminate MUDA, The Lean Enterprise Institute, Brookline, Mass, USA, 1999.
<> The final diagram is called a Value Stream Map. When You Should Use Value Stream Mapping Before I delve on the use of value stream mapping in a service business, for the un-initiated let me explain the terms value stream, value stream mapping and value stream map. Most mentors would be thrilled to see their mentee appropriate a tool to the point where they become creative and add to it! Before I delve on the use of value stream mapping in a service business, for the un-initiated let me explain the terms value stream, value stream mapping and value stream map. What surprises me is that the tool is used even when it is not necessary. Pick 1 product and follow physically the materials from arrival in your facility to departure to customers (which might be another facility within your group). 2 0 obj There are now quite a few professional solutions. In this post we'll show you how it's done... A VSM makes the flow of information and materials visible. If you are new to value stream mapping, do not try to draw your first full map while getting familiar with a process. If the distinction between During my visits to service organizations that have implemented Lean, the first thing these organizations show me are their value stream maps. F. Garcia, “Using value stream mapping to develop improved facility layouts,” in Proceedings of the IIE Annual Conference and Expo 2007—Industrial Engineering's Critical Role in a Flat World , Nashville, Tenn, USA, May 2007.
<> Corporate walls are mindlessly getting pasted with value stream maps, which are often static documents for visitors to see and compliment service organizations’ Lean endeavors. They hire individuals, who in their enthusiasm to show progress, make teams do value stream mapping even if it is not required. �y����e���d�g�݌�y���l��疺���F��fi �z����_ҍ��pe����+]п_�M�M�d�OR��2��L./~����V�K�~`�UU�r�n�otƎZ=�en�Y{�R\����"*U��)+,�CYR.�c�B��YB�+u�L�g*!�x0��Rq;e���Gg����.L�%s��j�p� ��\.8\t)s�W�>�j�3ҧY,�o }��/v5F���|�ډ���꿕$#{83���ɤ�`���~ Be Careful with Value Stream Mapping Careers With IQPC | Contact Us | About Us | Cookie Policy. Somehow, value stream maps are being used for obvious wastes, which can get identified by a value-contribution analysis (as discussed in my earlier column). Value stream mapping is a great tool and probably the best one that I have come across to unfurl hidden wastes in processes. Insights from the world’s foremost thought leaders delivered to your inbox. The Value Stream Map (VSM) is one of the most common “Lean tools” mentioned by books and consultants, including here at CMC. So far, I would expect you to have mapped the process steps in pencil on a large piece of paper, while observing processes and “following” a product. → Value Stream Mapping is a graphical tool that helps us to see and understand the flow of process and information as a product and service. Here are three popular ones. When the process is large and simple value contribution analysis will not throw up the opportunities for improvement, When you are keen on improving the productivity of a large number of people scattered across locations and are keen on knowing their utilization/load distribution, When you want improve an end-to-end process, When you want to know the various inventories that get piled up in a process, When you are keen on identifying the opportunities for optimization in a process, When the process is complex and cuts across geographies involving multiple stakeholders, When you want to know the inherent complexities of a process, When you want to know the various IT systems that are used in the process, When you are keen on knowing the effectiveness of various channels that are used for serving the customer, When embarking on a Lean journey and there is a need to find out the Lean opportunities in all your core processes, When you want to show visually the health of your processes to the CEO and other top management, When you want to do a strategic—review of all your processes. �ʌ�Ȭ���|�ѕKdd�_D~��ɳo�?\���뻓O����b���vF����|�͟fϾ+ge�(�ً�Y9����E������߾��w���o/��d���r������b��û������]7M�����E�^����բX��]���U�C�h��fq��[��_�����#낍Uw��cѕ�!��~[-VÇ���r?�r���n��\�V���0����F�R�}���]�ۅEy�FNÔMU-�F��d�s5#��VmDM�>����M2(>�����כ�F.�Z�u���ZM�r�0�q��l���Q�5����O.5�ZI}tl7���Y�a�������*���reS�����ګ�*�5.�(��SQ���V�IϳT@� R��+�S\V�$�* Understanding the nuances of value stream mapping is critical before they start getting used by teams. 2020-11-05 Business experts answer: How transparent should you be? Join Process Excellence Network today and interact with a vibrant network of professionals, keeping up to date with the industry by accessing our wealth of articles, videos, live conferences and more. You might want your VSM to focus on what happens within your walls, but it is always good to show, on a more macro scale, what happens in the end-to-end supply chain.

But learning how to draw, or read, a VSM takes time and effort.